Cultic Studies Review, Vol. 5, No. 1, 2006, Page 59
on questioning authority once they had signed on with him‖ (Swartz and Watkins, 2003,
p.58). As with other organisations which could be regarded as cults, a totalistic vision may
offer plentiful intellectual stimulation. But such visions also imply high levels of social
control. As Lalich (2004, p.18) observed: ―In identifying with the group, members find
meaning and purpose and a sense of belonging. This is experienced as a type of personal
freedom and self-fulfilment. Yet that freedom is predicated on a decrease in personal
autonomy, manifested in continuous acts of ever-increasing self-renunciation.‖ Those
affected experience a diminished capacity for critical reflection. Specifically, in the context of
Enron, Swartz and Watkins (2003, p.58) comment as follows on the widely held belief that
hard work now might buy a liberated future: ―That the single-minded pursuit of money
might be self-limiting in other, psychic ways was not really considered.‖ The problem is that
unbounded commitment to career development encourages people to ―treat all
organizational, social and even personal relations as instrumental to career progress‖
(Collinson, 2003, p.537). In essence, their sense of who and what they are becomes
indistinguishable from the corporate environment and the priorities decreed by its leaders
a personality transformation, it should be noted, that is greatly valued by cult gurus of all
persuasions. It is also a mindset which is increasingly promoted by corporate leaders, and
one that leaves those who adopt it much more liable to escalate their commitment beyond
any point of rationality.
3. Individual Consideration, “Love Bombing,” and the Process of Conversion
Recruitment is clearly vital for cults, since the expansion of their influence requires a
growing army of enthusiastic disciples. The problem is that the prospective recruit‘s
resistance is likely to be at its highest immediately before they join. They have yet to buy
into the belief system or invest much energy in pursuit of the group‘s goals, and they still
have plentiful other choices. The challenge is to recruit and initiate people into the group,
engage a process of conversion and then reinforce it with indoctrination. How is this
accomplished, and to what extent did similar practices prevail at Enron?
Recruitment/Initiation
Cults usually recruit people through a two-pronged process characterised by intense and
emotionally draining recruitment rituals on the one hand, and what has been described as
―love bombing‖ (Hassan, 1988) on the other. In terms of rituals, a process is engaged that
may stretch over several days, which exposes the would-be recruit to powerful messages
from the leader, which requires them to express ever greater levels of support for the
leader‘s insights, and which may involve the person adopting behaviours that might
otherwise seem irksome and certainly strange. The process has been described as a roller-
coaster, with potential recruits soaring to emotional highs and then experiencing mood
collapses which, in total, leave them ever more vulnerable to the messages of its leaders
(Tourish and Wohlforth, 2000). Research into group dynamics has long established that
when we endure particular initiation rituals or experience discomfort to join, we are then
more inclined to exaggerate the benefits of group membership and to intensify our sense of
commitment as a means of establishing that we belong to the group (Aronson and Mills,
1959). Emotionally debilitating recruitment rituals, assuming that the potential recruit has
some intrinsic motivation for looking positively on the group, are likely to have precisely this
effect.
However, pressure alone does not suffice. Love bombing is also crucial, with the implied
promise that that if the recruit merely accedes to the high demands of the group they will
receive the beneficent regard of the leader and other members of the organisation. Thus,
cult leaders make great ceremony of showing individual consideration for their members
at least, immediately before and after they join. Prospective recruits are showered with
attention, which expands to affection and then often grows into a simulation of love. This is
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